Terms of service

Terms of Service

Last updated: August 4, 2026

Please read these Terms of Service carefully before using the Sunbuya website (the "Store") operated by Sunbuya ("we", "us", or "our").

1. About Us

  • Trade name: Sunbuya
  • Address: 32 Guild Street, Aberdeen AB11 6NB, United Kingdom
  • Phone: +44 7848 152166
  • Email: contact@sunbuya.shop

By accessing or using our Store, you agree to be bound by these Terms of Service and our Privacy Policy. If you do not agree to these terms, please do not use our Store.

2. Eligibility

You must be at least 18 years old, or the age of legal majority in your jurisdiction, to place an order through our Store. By using this Store, you represent that you meet this requirement.

3. Products

We make every effort to display our products, including colours, features, specifications, and details, as accurately as possible. However, we do not guarantee that descriptions or other content is accurate, complete, reliable, current, or error-free. Product images are for illustrative purposes; actual products may vary slightly.

All products are subject to availability. We reserve the right to discontinue any product at any time.

4. Pricing and Payment

All prices are listed in the currency shown at checkout and are subject to change without notice. We reserve the right to correct any pricing errors, even after an order has been placed.

Payment must be received in full before an order is dispatched. We use third-party payment processors to handle transactions, and we do not store your full payment card details.

5. Orders and Order Acceptance

Your receipt of an order confirmation does not signify our acceptance of your order. We reserve the right to refuse or cancel any order for reasons including, but not limited to, product availability, errors in pricing or product information, or suspected fraud.

6. Shipping and Delivery

Please refer to our separate Shipping Policy for details on delivery times, costs, and carriers.

7. Returns and Refunds

Please refer to our separate Refund Policy for details on returns, exchanges, and refunds.

8. Intellectual Property

All content on this Store, including text, graphics, logos, images, and software, is the property of Sunbuya or its content suppliers and is protected by applicable intellectual property laws. You may not reproduce, distribute, or create derivative works from this content without our prior written consent.

9. Prohibited Uses

You agree not to use the Store:

  • For any unlawful purpose
  • To infringe upon the intellectual property rights of others
  • To transmit any harmful code, viruses, or malicious software
  • To engage in fraudulent activity, including placing fraudulent orders

10. Limitation of Liability

To the fullest extent permitted by law, Sunbuya shall not be liable for any indirect, incidental, special, or consequential damages arising from your use of, or inability to use, the Store or any products purchased through it. Nothing in these Terms excludes or limits our liability for death or personal injury caused by our negligence, fraud, or any other liability that cannot be excluded under UK law.

11. Governing Law

These Terms of Service are governed by the laws of the United Kingdom. Any disputes arising from these terms shall be subject to the exclusive jurisdiction of the courts of the United Kingdom.

12. Changes to These Terms

We reserve the right to update or modify these Terms of Service at any time. Changes will be posted on this page with a revised "Last updated" date. Continued use of the Store after changes are posted constitutes acceptance of the new terms.

13. Contact Us

Questions about these Terms of Service should be sent to:

  • Email: contact@sunbuya.shop
  • Phone: +44 7848 152166
  • Post: Sunbuya, 32 Guild Street, Aberdeen AB11 6NB, United Kingdom