Privacy policy

Privacy Policy

Last updated: August 4, 2026

This Privacy Policy describes how Sunbuya ("we", "us", or "our") collects, uses, and discloses your personal information when you visit or make a purchase from our store.

Who We Are

  • Trade name: Sunbuya
  • Address: 32 Guild Street, Aberdeen AB11 6NB, United Kingdom
  • Phone: +44 7848 152166
  • Email: contact@sunbuya.shop

Information We Collect

When you visit our store, we automatically collect certain information about your device, including information about your web browser, IP address, time zone, and some of the cookies installed on your device. We refer to this automatically-collected information as "Device Information."

We collect Device Information using the following technologies:

  • Cookies: files with small amounts of data used to track your browsing actions.
  • Log files: track actions occurring on our store, and collect data including your IP address, browser type, internet service provider, referring/exit pages, and date/time stamps.
  • Web beacons, tags, and pixels: used to record information about how you browse our store.

When you make a purchase or attempt to make a purchase through our store, we collect certain information from you, including your name, billing address, shipping address, payment information (including credit card numbers), email address, and phone number. We refer to this information as "Order Information."

When we talk about "Personal Information" in this Privacy Policy, we are talking both about Device Information and Order Information.

How We Use Your Personal Information

We use the Order Information that we collect generally to:

  • Fulfil any orders placed through the store, including processing your payment, arranging shipping, and providing you with invoices and/or order confirmations
  • Communicate with you
  • Screen orders for potential risk or fraud
  • Provide you with information or advertising relating to our products or services, in line with the preferences you have shared with us

We use the Device Information that we collect to help us screen for potential risk and fraud (in particular, your IP address), and more generally to improve and optimise our store (for example, by generating analytics about how customers browse and interact with the store, and to assess the success of our marketing and advertising campaigns).

Sharing Your Personal Information

We share your Personal Information with third parties to help us use it as described above. For example, we use Shopify to power our online store — you can read more about how Shopify uses your Personal Information at https://www.shopify.com/legal/privacy. We may also use tools such as payment processors, shipping carriers, and analytics providers, who receive only the information necessary to perform their services.

We may also share your Personal Information to comply with applicable laws and regulations, to respond to a subpoena, search warrant, or other lawful request for information we receive, or to otherwise protect our rights.

Your Rights (UK GDPR)

If you are a resident of the United Kingdom or the European Economic Area, you have the right to access the personal information we hold about you, to ask that it be corrected, updated, or deleted, and to object to or restrict certain processing. You also have the right to data portability and the right to lodge a complaint with the Information Commissioner's Office (ICO) or your local supervisory authority.

If you would like to exercise any of these rights, please contact us using the details below.

Data Retention

When you place an order through the store, we will maintain your Order Information for our records unless and until you ask us to delete this information.

Do Not Track

We do not currently respond to "Do Not Track" signals.

Children's Privacy

Our store is not intended for individuals under the age of 16, and we do not knowingly collect personal information from children.

Changes

We may update this Privacy Policy from time to time in order to reflect changes to our practices or for other operational, legal, or regulatory reasons. We will post any updates on this page with a revised "Last updated" date.

Contact Us

For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us:

  • Email: contact@sunbuya.shop
  • Phone: +44 7848 152166
  • Post: Sunbuya, 32 Guild Street, Aberdeen AB11 6NB, United Kingdom